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July 7, 2010 |  10 comments |  Print | E-Mail Your Opinion  

Colette Grace Mazzucelli

Calling Human Security? Assessing Civil Society's Mobile Connection

Colette Grace Mazzucelli: The explosive growth of mobile phone use in developing countries brings human rights abuses to the world’s attention. International civil society could become a bulwark of protection against oppressive regimes.

The trials and tribulations of humanitarianism in the past decade leads Columbia historian Mark Mazower to question the price of moral leadership in foreign affairs. Is there a local-global consciousness emerging to combat the atrocities states inflict arbitrarily on their citizens? The countries and their cultures differ. The abuse of human rights does not: post-election turmoil in Kenya, 2008; brutality against the protesters in Iran, 2009; longstanding sexual violence against women in war-torn Congo; mass starvation over time in North Korea. The list grows as globalization intensifies.

Can digitally networked technology (DNT) make a difference by slowing the trends of abuse? Is the exponential growth of mobile phone use in the developing world a revolution that allows civil society to find its voice preventing the murder of innocents by state leaders? What does this transformation mean for the West with its interventionist ideals and its international norms, most notably, Responsibility to Protect (R2P)? Are we bearing witness to a sea change that makes "ordinary people" the world over a bulwark of protection against would be political entrepreneurs seeking power at any human price?

Experience taught us in Rwanda the speed with which genocide was carried out by extremists with a political agenda as the West chose selective indifference. Failures to prevent mass murder in Bosnia and Kosovo showed the limits of transatlantic power. If R2P is not to remain too closely linked with intervention, which is one of its main criticisms as a tool to facilitate Western neo-colonial adventures, citizens must assume the responsibility to protect the human rights of fellow citizens. Their actions can make a difference in regimes struggling to find their own way to the constitutional liberalism that checks excesses of state power against individuals.

Mobile applications, whether on the cell or smart phone, are evolving rapidly as millions acquire new means to communicate. The empirical data, which is still limited, informs us that technology can be used to incite ethnic conflict or to deter human rights abuses. Joshua Goldstein and Juliana Rotich discuss the impact of digitally networked technology during Kenya's 2007-2008 post-election crisis.  Their research findings illustrate how text messages incited violence across Kenya. In comparison to Rwanda, however, where radio mobilized the 1994 genocide leaving moderate voices unable to respond, in Kenya, the use of SMS also circulated messages of a moderate nature.

Michael Joseph, the CEO of Safaricom, which is the largest mobile phone provider in Kenya, distributed SMS texts to the company's 9 million customers to contradict the previous hate messages that had incited mob violence after the 2007 presidential election was believed to be rigged. His effort underlines the multi-directional nature of mobile technology. The Kenyan case also highlights the emerging role telecommunications leaders and visionary designers are playing as tensions between state and society escalate in contested elections. Violence in Kenya also sparked the design by David Kobia and Erik Hersman of Ushahidi, a revolutionary platform combining Google Maps with a tool allowing mobile users to report cases of abuse in precise detail, including images and written observations at the time and place of the incident.

The application of Ushahidi in other countries experiencing human rights abuses makes digitally networked technology, mobile use in combination with blogs, interactive maps, and satellite imagery, the people's choice in developing countries to forge local-global interactions. There are policy and educational implications for the transatlantic area as we identify a DNT-R2P connection in polities where citizen initiatives redress the heavy footprint of the state. This civic dimension of the responsibility to protect, the agency to act on behalf of human security, must rely on the courage and conviction of local engagement not foreign interventions.

As Barbara Slavin writes, "Internet and cell phone technology have become to Iran's current democracy movement what the telegraph and cassette tapes were to previous political upheavals." For this reason, government funding targeted to help Iranians evade their regime's Internet filters should be a priority on the transatlantic policymaking agenda. The Iranian people have a right to communicate with each other and with the world through blogs, text messages, and video images. Digitally networked technology offers Iranian citizens a chance to construct alternative narratives, thereby nurturing the internal democracy building that challenges a brutal theocratic regime.

Another area where DNT can support human rights initiatives is in the protection of those working on behalf of NGOs like Peace Brigades International whose members accompany the human rights defenders protecting internally displaced persons (IDPs).  Francis Deng observes that digital networked technology provides the "eyes and ears" for the world to make sure that the dangers facing humanitarian workers as well as the plight of the IDPs they defend are not forgotten.   

As the use of the mobile increases around the world, another challenge for the transatlantic partners is to develop educational initiatives that bring DNT right into our study of global affairs. Innovative curriculum development is evolving as a necessary component of humanitarianism in a model that President John Sexton has defined at NYU as the "global network university." Its aim is to "maintain human community" as NYU classes, held simultaneously in Abu Dhabi and New York, and networked with other locations in Prague and Buenos Aires, "break the time-space continuum." The perils and the promise using technology of a multi-directional nature are unprecedented. The policy and educational responses of the transatlantic community may help establish a DNT-R2P connection aiding citizens in fragile polities as they protect themselves against oppressive regimes at home.

Colette Mazzucelli, WFI Fellow at Citizens for Global Solutions, is Adjunct Associate Professor, Center for Global Affairs at New York University and Department of Political Science at Hofstra University's College of Liberal Arts and Sciences.

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Rachel  LaForgia

July 7, 2010

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Mobile technology can play an important role in monitoring and exposing rights violations; however, exposure alone is insufficient. While digital networked technology provides the "eyes and ears" it must be met with international political will and resources to hold perpetrators of violations accountable. If the international community is aware of violations but does not act, it sends a message of impunity to perpetrators and future perpetrators that may potentially lead to increased violations. As such, the policies and responses of the transatlantic and greater international community are extremely important.
 
Amy  Wright-Parra

July 7, 2010

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I think what is important here is expanding our view of the international community and empowering individuals to act. And I think that if there is enough awareness and action by idividuals then there is also added pressure on members of the traditional international community (governments, UN, etc.) to act as well. I think it is conceivable that individuals using tools such as Ushahidi in a situation can bring about the neccessary tipping point.
 
Heidi   Schmidt

July 9, 2010

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While I see how the use of cell phones to report government abuses or natural disasters can be a powerful protective tool, I question its use during ethnic conflicts. It seems, for instance, that during the conflict between Armenia, Azerbajian and Nagorno-Karabakh, violence was ignited by rumors of violence in neighboring areas. How can we be sure that Ushahidi will not become another tool to incite reprisals? Understanding that the purpose of such systems is to put power in the hands of "ordinary people," can we create some kind of validation filter? Of course, if these rumours of violence are actually true and "rivals" respond vengefully, we cannot blame the reporting of these incidences, but rather their occurence. Still, there has to be a way to report responsibly, so as not to incite additional conflict.
 
Colette Grace Mazzucelli

July 13, 2010

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Hello Rachel,

I agree that technology and its myriad applications, constructive as well as destructive, are an instrument of transformative change. Agency is decisive in this context. There is potential for technology use to transform crisis response, humanitarian intervention, education across continents, with results that can impact on the lives of millions of people over time. This potential demands more political commitment at the highest levels of leadership to uphold the rule of law in cases of human rights abuses. The corollary though, I believe, is the evolution of a civic dimension for Responsibility to Protect (R2P) because, as Mrs. Ogata underlines in the Council on Foreign Relations address, human security cannot only be left to states in a world where many new states are fragile or failing. Abuses of power must be countered not only at the elite level. Those most implicated among the masses have a voice, which technological creativity and innovation may raise in unprecedented ways. Thank you for your comments.

Sincerely, Professor Mazzucelli
 
Colette Grace Mazzucelli

July 13, 2010

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Greetings Amy,

I believe that you are correct to identify the potential "tipping point," which the mass use of DNT in various combinations (mobile + satellite imagery + geo-mapping) emphasizes with a focus on expanding the transnational public space to defend human rights. This is an emerging phenomenon in the developing world, which challenges the Westphalian state sovereignty paradigm dating back to 1648, underlines the importance of civic engagement from below in a revolutionary (1848 not 1789) way. This is not necessarily the overthrow of an old order. It suggests a civil society transformation that accompanies the rise of emerging powers, which seek alternative narratives to those of the Western liberal order, particularly in this era of global financial crisis. If we look to historial reference points, 1948 may be more relevant when we think of the onset of changes resulting from decolonization, early advances in computer and mobile technology, and the recognition of genocide as an international crime as the agreement was reached on the Universal Declaration of Human Rights. If the past is prologue, the future is now in the ways that DNT is transforming our civic environment. Thank you for your comments.

Sincerely, Professor Mazzucelli
 
Colette Grace Mazzucelli

July 13, 2010

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Good morning, Heidi,

The point you raise is a critical one in our understanding of ethnic conflict. The uses of DNT are just as likely to incite violence and human rights abuses in these contexts. Technology is a two-edged sword. Our recognition of this reality can lead to platform designs that may be able to counter the use of DNT to incite tensions. Once again though human agency is central to these endeavors. A political entreprenenur knows how to manipulate the media and technology to serve personal ambition and maintain power. In ethnic conflict, technology can be used to construct alternative narratives to those of an oppressive state. The state as partisan may be called into question by groups with grievances rooted in the lack of justice. This is one of the aspects to consider as we analyze the potential of DNT as a factor to incite or to mitigate ethnic violence. Thank you for your comments.

Sincerely, Professor Mazzucelli
 
Unregistered User

July 14, 2010

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Freedom of information interchange has certainly a very positive effect on human rights, and modern technology is a key enabler to this. Some countries are still trying to shield their borders against such information interchange, but in the long run they won't succeed.

But mobile phone technology can also help to improve public safety in the industrialized world too - however, some additional infrastructure measures would be needed. New mobile phones could combine picture-taking and emergency call functionality by pressing one button, and could transmit GPS location data at the same time. Emergency dispatch centers ought to be upgraded accordingly, so that police or rescue forces can react swiftly.
Creating the required standards should not be too difficult, and would help distressed people all over the globe.

Overcoming the information barriers put up by some dictatorships is not too difficult either. Satellite phone technology works everywhere, and dissident groups can be provided with small dishes and simple cameras to convey their view of the situation. It would be best if those cameras were combined with GPS and specially coded recording technology - it should always be clear what has been recorded when and where, to prevent manipulations.

 
Chris  Wilcox

July 15, 2010

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A study by the Center for Global Development also touches upon these issues. For a summary please see:

http://www.atlantic-community.org/index/Global_Must_Read_Article/Af...
 
Colette Grace Mazzucelli

July 18, 2010

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Thanks very much, Chris. I am in touch with Jenny, and will reference some of her research in the new course I am designing, New Technologies in Emergencies and Conflicts Mapping the Field of Information and Social Networks. All the best and greetings from New York, Colette
 
Colette Grace Mazzucelli

July 18, 2010

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Thank you for your comments, Gerhard.

I wonder what you think of developments like those reported in India this week in The New York Times, http://www.nytimes.com/2010/07/17/technology/17telecom.html?_r=1, which suggest new regulations that could cause further strain on India's mobile network.

Given the lack of other infrastructure on the subcontinent, this evolution could have far ranging implications for communications and development there. All the best, Colette
Tags: | India mobile network |
 

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